Skip to content
KinecITAdvisory

Services

Client leadership and operational structure, sized for a small MSP.

Three focused offerings that can stand alone or work together. Every engagement is scoped to your client base, team and goals.

Packages and pricing

Clear scope. Published starting prices.

Every package has a defined hour cap and deliverables. Final proposals reflect your portfolio size, complexity, access and goals.

Client Success Essentials

Proactive client management for small MSPs whose owner is still the account manager.

Starting at$1,500/ month

Up to 10 consulting hours per month

Suggested 3-month initial engagement

Includes

  • Account health monitoring for up to 8 named MSP customer accounts
  • 2 proactive client check-ins per month
  • 1 prepared and facilitated QBR per month
  • Renewal and churn risk tracker
  • 1 monthly owner strategy check-in with written action report
Discuss this package

Operations Efficiency Sprint

A focused process improvement project for MSPs whose processes live in people's heads.

Starting at$2,250/ project

Up to 20 consulting hours

Fixed scope, typically 2 to 3 weeks

Includes

  • Initial discovery and process assessment
  • Review of up to 3 agreed business processes (for example onboarding and offboarding, service handoffs, escalations or PSA/CRM procedures)
  • 2 documented SOPs
  • Responsibility matrix recommendations
  • Prioritized 30-day improvement roadmap
  • Results and debrief meeting
Discuss this package
Most comprehensive

Fractional Growth & Operations Partner

Account strategy plus operational advisory for growing MSP owners who want an ongoing senior partner.

Starting at$2,750/ month

Up to 25 consulting hours per month

Suggested 3-month initial engagement

Includes

  • Account monitoring for up to 10 named accounts
  • 4 proactive client check-ins per month
  • 2 prepared and facilitated QBRs per month
  • 1 explicitly scoped operational process improvement item per month
  • Monthly KPI and account-growth scorecard with upsell and renewal visibility
  • 2 leadership advisory calls per month
Discuss this package

All prices in USD. Additional scoped work $150/hour with advance approval. See full package details and terms

Not sure which package fits? Start with the Operations Efficiency Sprint.

A fixed-scope project that ends with documented SOPs and a prioritized 30-day roadmap you can act on with or without ongoing support.

Ask about the Sprint

Service area

Orange County roots. Nationwide reach.

  • Remote first, nationwide

    Engagements are delivered remotely for MSPs throughout the United States.

  • Based in Orange County, California

    Local MSPs can meet in person when it helps the work.

  • Scheduled onsite visits

    Available for clients within roughly a two-hour drive of Orange County, subject to availability. Onsite time and travel are quoted separately and agreed in advance.

Schedule a conversation

Let's look at where your client relationships and operations stand.

A discovery conversation is a no-pressure 30 minutes. We talk through your accounts, your team and where the gaps are. You leave with a clearer picture, whether or not we work together.

Book a discovery call